Conflict Resolution (previously Succeeding with Difficult People)
- Start Date
- 15 Oct, 2024
- End Date
- 15 Oct, 2024
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1/2 Day
To provide staff with the skills to deal with difficult people in a GP Practice in a confident manner. These may be patients, colleagues or other people they meet in work situations.