Course Calendar
The Academy team are pleased to offer a wide range of clinical and non-clinical training courses for staff working in primary care. These sessions are fully funded and accessible to all health board and independent GP practices in Betsi Cadwaladr University Health Board.
Some administrative courses many also be suitable to staff working within independent dental contractors.
Results
Fine Tune Your Appraisal Skills
- Start Date
- 17 Mar, 2026
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1/2 day, 17/03/2026
Appraisal is a considerable investment in terms of time and resources for practices. This interactive workshop will provide managers with the skills and tools to reinvigorate their process to ensure that it achieves tangible objectives.
The workshop will provide guidance and paperwork to support the creation of appraisals, including team-based appraisal and using a 360° approach.
Heart Failure Foundation
- Start Date
- 01 Apr, 2024
- Qualification
- CPD Points
- Delivery
- Online
- Course Length
- 7.5 hours of education - 1 month to complete
This course is aimed at providing easily accessible, up to date, information on the key issues in heart failure. You will be led through a series of topics that form the foundation of heart failure management, ranging from how to ensure an accurate diagnosis through to tips on self-management and the use of the most appropriate medication regimes.
A carefully designed programme of presentations and guided activities will enhance your learning experience supported with opportunities to assess your progress with the use of the ‘knowledge check’ activities at the end of each section.
The course has been developed by an experienced heart failure clinician dedicated to improving patient care through research and education. By participating in this course, you will enhance your knowledge and skills in heart failure management and strengthen the evidence-based care you provide to this patient group.
Heart Failure Update
- Start Date
- 01 Apr, 2024
- Qualification
- CPD Points
- Delivery
- Online
- Course Length
- 7.5 hours of education - 1 month to complete
This update course is aimed at healthcare professionals with a working knowledge of the management of heart failure who wish to refresh their knowledge and skills. It is based on the latest available evidence and ensures the student is informed of current best practice and recent advances.
You will be led through a series of topics to give you the opportunity to review and develop your current knowledge and skills. These will include ensuring an accurate diagnosis through to the rationale for the complex pharmacological and non-pharmacological management options.
A carefully designed programme of presentations and guided activities will enhance your learning experience supported with opportunities to assess your progress with the use of the ‘knowledge check’ activities at the end of each section.
How to Deal with Violent and Aggressive Patients
- Start Date
- 26 Nov, 2025
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1/2 day, 26/11/2025
This workshop provides operational front line staff in Primary Care with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely.
It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance.
How to deal with violent and aggressive patients
- Start Date
- 10 Mar, 2026
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1/2 day, 10/03/2026
This workshop provides operational front line staff in Primary Care with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely.
It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance.
Hypertension Update
- Start Date
- 01 Apr, 2024
- Qualification
- CPD Points
- Delivery
- Online
- Course Length
- 7.5 hours of education- 1 month to complete
This course is suitable for any Health Care Professional who participates in the screening, diagnosis and clinical management of Hypertension. Often called the “silent killer” hypertension is one of the most important modifiable risk factors for stroke, ischaemic heart disease heart failure, and renal disease. However, according to the World Health Organisation, with early identification, it is one of the most preventable and treatable causes of premature death worldwide.
Interstitial Lung Disease (ILD) Foundation Course
- Start Date
- 01 Apr, 2024
- Qualification
- CPD Points
- Delivery
- Online
- Course Length
- 15 hours of education - 2 months to complete
This 15-hour professional education module aims to give students an understanding of the foundations of care for patients with interstitial lung diseases.
The course provides an overview of the prevalence of different ILDs and their impact. Students will gain an understanding of the importance of safe and accurate diagnosis. Current evidence on ILD management will be explored, including the role of non-pharmacological approaches and the importance of supportive care.
The course has been designed by experienced practising clinicians who share a passion for improving the lives of those with ILD. Learning materials are varied and include guided activities with ongoing assessment and feedback, and patient stories throughout the module.
The course content is mapped to nationally recognised standards and professional codes, and successful completion will equip students with the knowledge and skills to deliver guideline-based care and further develop their professional practice. This course is therefore ideally suited for both CPD and workforce development purposes.
Introduction to Paediatric Asthma
- Start Date
- 01 Apr, 2024
- Qualification
- CPD Points
- Delivery
- Online
- Course Length
- 7.5 hours of education - 1 month to complete
Asthma is the most common medical condition in children and young people; it is vital that all healthcare professionals working with this age group appreciate and understand the diagnostic process and appropriate management options for individual children. This course provides an introduction to asthma in children and young people and will enable healthcare professionals to apply their learning to real world clinical practice. The value of integrated care, and how healthcare professionals in primary and secondary care as well as schools and emergency/ambulatory settings, can work together is explored
Introduction to Practice Management
- Start Date
- 18 Nov, 2025
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1 day, 18/11/2025
Whether you are a new Practice Manager or the next step on your Career path is to be a Practice Manager – it is important that you become operationally effective as soon as possible.
Even if you are an existing Practice Manager you may find the opportunity to review your current skills and knowledge and plug any gaps invaluable .
Introduction to Travel Health
- Start Date
- 04 Nov, 2025
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 2 Days, 04/11/2025 & 11/11/2025
This comprehensive 2 day virtual classroom travel health course covers all the core elements for health professionals wishing to deliver a travel health service. Developed in line with Travel Health Good Practice Guidelines (FTM, RCPSG).
Introduction to Travel Health
- Start Date
- 21 Jan, 2026
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 2 Days, 21/01/2026 & 28/01/2026
This comprehensive 2 day virtual classroom travel health course covers all the core elements for health professionals wishing to deliver a travel health service. Developed in line with Travel Health Good Practice Guidelines (FTM, RCPSG).
Leading People in Primary Care
- Start Date
- 17 Feb, 2026
- Qualification
- Certificate of attendance
- Delivery
- Online
- Course Length
- 1 Day, 17/02/2026
Lead, motivate and inspire – three essential ingredients of exceptional management.
The key objective of this workshop is to enable managers to not only master the above, but also look at the effective use of delegation.
To plan creative reward systems and deal with the difficult behaviour that can lower morale and team spirit.