Course Calendar

The Academy team are pleased to offer a wide range of clinical and non-clinical training courses for staff working in primary care. These sessions are fully funded and accessible to all health board and independent GP practices in Betsi Cadwaladr University Health Board.

Some administrative courses many also be suitable to staff working within independent dental contractors.

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Heart Failure Update

Start Date
01 Apr, 2024
Qualification
CPD Points
Delivery
Online
Course Length
7.5 hours of education - 1 month to complete

This update course is aimed at healthcare professionals with a working knowledge of the management of heart failure who wish to refresh their knowledge and skills. It is based on the latest available evidence and ensures the student is informed of current best practice and recent advances.
You will be led through a series of topics to give you the opportunity to review and develop your current knowledge and skills. These will include ensuring an accurate diagnosis through to the rationale for the complex pharmacological and non-pharmacological management options.
A carefully designed programme of presentations and guided activities will enhance your learning experience supported with opportunities to assess your progress with the use of the ‘knowledge check’ activities at the end of each section.

How to Deal with Violent and Aggressive Patients

Start Date
26 Nov, 2025
Qualification
Certificate of attendance
Delivery
Online
Course Length
1/2 day, 26/11/2025

This workshop provides operational front line staff in Primary Care with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely.

It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance.

How to deal with violent and aggressive patients

Start Date
10 Mar, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
1/2 day, 10/03/2026

This workshop provides operational front line staff in Primary Care with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely.

It also provides the opportunity for personal reflection as well as peer-to-peer learning. All delegates will receive a certificate of attendance.

Hypertension Update

Start Date
01 Apr, 2024
Qualification
CPD Points
Delivery
Online
Course Length
7.5 hours of education- 1 month to complete

This course is suitable for any Health Care Professional who participates in the screening, diagnosis and clinical management of Hypertension. Often called the “silent killer” hypertension is one of the most important modifiable risk factors for stroke, ischaemic heart disease heart failure, and renal disease. However, according to the World Health Organisation, with early identification, it is one of the most preventable and treatable causes of premature death worldwide.

Interstitial Lung Disease (ILD) Foundation Course

Start Date
01 Apr, 2024
Qualification
CPD Points
Delivery
Online
Course Length
15 hours of education - 2 months to complete

This 15-hour professional education module aims to give students an understanding of the foundations of care for patients with interstitial lung diseases.
The course provides an overview of the prevalence of different ILDs and their impact. Students will gain an understanding of the importance of safe and accurate diagnosis. Current evidence on ILD management will be explored, including the role of non-pharmacological approaches and the importance of supportive care.
The course has been designed by experienced practising clinicians who share a passion for improving the lives of those with ILD. Learning materials are varied and include guided activities with ongoing assessment and feedback, and patient stories throughout the module.
The course content is mapped to nationally recognised standards and professional codes, and successful completion will equip students with the knowledge and skills to deliver guideline-based care and further develop their professional practice. This course is therefore ideally suited for both CPD and workforce development purposes.

Introduction to Paediatric Asthma

Start Date
01 Apr, 2024
Qualification
CPD Points
Delivery
Online
Course Length
7.5 hours of education - 1 month to complete

Asthma is the most common medical condition in children and young people; it is vital that all healthcare professionals working with this age group appreciate and understand the diagnostic process and appropriate management options for individual children. This course provides an introduction to asthma in children and young people and will enable healthcare professionals to apply their learning to real world clinical practice. The value of integrated care, and how healthcare professionals in primary and secondary care as well as schools and emergency/ambulatory settings, can work together is explored

Introduction to Travel Health

Start Date
21 Jan, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
2 Days, 21/01/2026 & 28/01/2026

This comprehensive 2 day virtual classroom travel health course covers all the core elements for health professionals wishing to deliver a travel health service. Developed in line with Travel Health Good Practice Guidelines (FTM, RCPSG). 

Leading People in Primary Care

Start Date
17 Feb, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
1 Day, 17/02/2026

Lead, motivate and inspire – three essential ingredients of exceptional management.

The key objective of this workshop is to enable managers to not only master the above, but also look at the effective use of delegation.

To plan creative reward systems and deal with the difficult behaviour that can lower morale and team spirit.

Management of Repeat Prescriptions - Agored Cymru

Start Date
18 Feb, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
Half Day, 18/02/2026

To provide the learner with the underpinning knowledge required for the administration of repeat prescriptions in General Practice.

Maximising Income, Minimising Costs Wales

Start Date
07 Jan, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
1/2 day, 07/01/2026

The aim of this workshop is provide delegates with a clear understanding of how to identify and exploit potential funding opportunities whilst at the same time minimising any non-value adding cost. Delegates will get the opportunity for facilitated group work where they can reflect on how well they presently exploit traditional funding streams and what innovative sources of income they could now consider.

Similarly delegates will also conduct an horizon scan to enable them to consider what could impact on their cost base into the future and how best such influences could be controlled.

Medical Terminology for Non-Clinical Staff

Start Date
05 Feb, 2026
Qualification
Certificate of attendance
Delivery
Online
Course Length
2x Half Day , 05/02/2026 & 12/02/2026

The objective of this one-day workshop is to give delegates an insight into the terminology that may be encountered in a practice environment. This will assist people with a non-clinical background to have a basic knowledge of the terms used. The workshop will be interactive and include opportunities for questions and discussion

Mental Health in Primary Care

Start Date
03 Dec, 2025
Qualification
Certificate of attendance
Delivery
Online
Course Length
2 days, 03/12/2025 & 10/12/2025

2 day course in recognition of the fact that 10% of the population will at any one time be experiencing clinical symptoms of depression and others struggling with anxiety or other common mental health conditions.

Improving the way in which we communicate with and listen to our patients improves outcomes, not only for patients, but also for all health professionals.

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